Similar Experience in Philadelphia
I had the similar experience in Philadelphia. As I waited in line for about 20 minutes for a rep to speak with me, I noticed a new customer ordering 2 iPhones for himself and his geeky son. I was, of course, hopeful, that they would have one for me. When I got to the rep and explained I was a business account and wanted to upgrade, I was told that they were sold out of the new phones and that I could order one.
Now, it is possible that the father/son may have pre-ordered, but gathering from their conversation with the sales rep, it didn't appear that way to me.
To make matters worse, I was just at the Apple Store where they had additional phones for purchase and had one for me. But because my phone is on a business plan, Apple cannot sell it to me and I am forced to go to an ATT store. I won't go into a rant on my disgust with ATTs service, but to be forced to only purchase a phone through them and (once again) they were not bright enough to order enough phones on the launch weekend, is just adding to my disgust with this cell carrier.
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