Quote:
Originally Posted by alexcross
I already know the Iphone is better than the Storm, but the phone service and customer service?
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Truthfully as far as customer Service goes, I have encountered more rude CSR's at Verizon than I have at AT&T. In fact I had a simple question about my bill, and the CSR I spoke with from AT&T couldn't quite answer my question, so she gave me 1000 rollover minutes. I guess it was like playing stump the CSR, but everyone I have talked too has been great (from AT&T)
As far as the service, where I live (Northeast Ohio) Verizon is better as far as Cell service, but AT&T is so close a second place, that it does not bother me, and in fact, dropped calls have been very minimal, like maybe 1 to 2 a week