Thanks for the reply. I tried the shaking method and it didnt help. I havent ever dropped it, but noticed the dead screen while talking on the phone the first time I used it. I did try the speaker phone and the screen stays active while on speaker. bt as soon as i switched it off speaker and held it up to my ear and then tilted it away from my ear the screen went dead.
I have searched several forums and havent fround too much on this.
I have contacted tech support and have scheduled a call for a tech to call me back.
After I talk to them I will post their response.
Regards,
Mark
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