Dust under 3GS Screen. Great experience at Apple store

[jbachandouris]

This post increases my hesitation to buy an iPhone. I am already leary of AT&T's not-so-great network and not sure if I am ready to leave VZW just for the iPhone.

[iSkythe]

Originally Posted by jbachandouris

This post increases my hesitation to buy an iPhone. I am already leary of AT&T's not-so-great network and not sure if I am ready to leave VZW just for the iPhone.

Well AT&T can be really annoying, but overall I enjoy being on their network. They really do have the fastest 3G (from what I can tell). Now all we need is Slingplayer on 3G, and MMS.

[JFSikora]

Originally Posted by Mushy2012

I have gone through 4 iPhone 3GS' and all of them had dust underneath the screen...among other issues.

You have bad luck.

[JFSikora]

Originally Posted by jbachandouris

This post increases my hesitation to buy an iPhone. I am already leary of AT&T's not-so-great network and not sure if I am ready to leave VZW just for the iPhone.

Don't let a single issue out of the millions of phones sold make you hesitate to make your purchase. Do some phones have issues? Yes, of course. But that is universal. Any cell phone made today has some that leave the factory with issues. Fact of life. Good thing is you can go right into the store and make an exchange.

[streetgrunt]

Haven't had any serious issues but as a new apple owner I've been extremely impressed with Apple customer service to the point Id like to dump my new Dell desktop and replace it with an apple. English speaking person from the USA each time who didn't immediately try to blame the issue on something else. I know that's not very p/c but after struggling with language barriers with Dell "techs" and having to go through the same flip card process unless I get upset with the person is a pita.

[Garz]

Originally Posted by Mushy2012

I have gone through 4 iPhone 3GS' and all of them had dust underneath the screen...among other issues.

I have gone through 4 already as well. Apple could not figure out any of my issues and replaced them all. Just got the 4th on Monday night. They agreed all my issues were hardware issues. I thought maybe some were software issues but with the wiping and restoring as a new device at the Apple genius bar recommended it did not work. Just to add, we had to get my wifes 3Gs screen replaced already as well. Me and Apple are not getting off on the right foot. When the device works properly, its a great device. I also had dust under all my screens and I dont put my iphone in my pocket at all. The last one I got already had dust under the screen when they gave it to me but it was Apples last 32GB Black one so I just took it anyways. Not much of a choice. I can see the screen is sealed great o the left side but not that great on the right. A small gap there all down the side with more dust about to drop in. Poor job and not really acceptable in my book.

[Garz]

Update on my previous post. Had the gap on the right side of my screen which was causing a lot of dust to get under the screen fast. Took it to apple/genius bar and showed them the gap and all the dust. They put a new screen on and now the screen is sealed very well and so far no dust. I understand over time that a spec here and there will get under but not at the rate it was happening. Its all good now

[WesTCoasTMouA]

Dang, you got hooked up lol.