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Old 06-17-2009, 10:41 AM
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Default AT&T Online Pre-Ordering...Any Updates?

I pre-ordered my iPhone 3G s through the AT&T website and received an email on Saturday saying "The wait is almost over for the iPhone 3G s" and it had a place for me to check the status of my order. Ever since then though it just keeps saying "In Progress" Anyone know when/if AT&T will be shipping phones soon? Thanks.
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Old 06-17-2009, 12:20 PM
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Wow...nobody? Thanks.
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Old 06-17-2009, 12:21 PM
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I don't think anyone here likes AT&T enough to pre-order through them instead of apple
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Old 06-17-2009, 12:34 PM
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Mine still says in progress to.I ordered on the 12th
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Old 06-17-2009, 12:45 PM
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I ordered on the 14 and mine still says In Progress. I'm expecting that message for a little while....
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Old 06-17-2009, 12:56 PM
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Quote:
Originally Posted by ahayman View Post
I ordered on the 14 and mine still says In Progress. I'm expecting that message for a little while....
I'm hoping since I got my order in the day before the preorder stock sold out mine will be changing this afternoon.
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Old 06-17-2009, 01:03 PM
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So I initialy ordered my phone from Apple with arrival information for the 19th. However it was for a new line activation even though I was looking for an upgrade. I initially tried ordering through the upgrade area but I kept receiving errors so I ordered new account figuring I would fix the situation later. Well I canceled it though and ordered from AT&T. Now I regret doing so.

I have no updates from AT&T besides

" We have received your order request, and we expect to begin processing it shortly. "

So I called and spoke to Premier acct rep and she told me that AT&T would not begin processing orders until the 19th. People would receive it after this date. Shipping from their warehouse will go by first orders received. She could not tell me if I am included in that batch. She said they didnt have that information how could they not already provide status info on how many orders vs how many iphones they have in stock. She had no info on when I would received mine. So I said, "If my status doesnt change on the 19th I can easily call back and cancel correct" she said "yes we can try"

"Try" great. Apple.com seems to now be accepting the upgrade orders and their shipping info says June 20-26 (2-6 business days) and I've considered just canceling at&t and just reordering from apple.com.........

I want my phone already.

also, my cc has not been charged yet and she said that would occur when your item is ready to ship.


P.S. I ordered from AT&T on the 10th.

Last edited by belle : 06-17-2009 at 01:09 PM.
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Old 06-17-2009, 01:06 PM
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Quote:
Originally Posted by belle View Post
So I initialy ordered my phone from Apple with arrival information for the 19th. However it was for a new line activation even though I was looking for an upgrade. I initially tried ordering through the upgrade area but I kept receiving errors so I ordered new account figuring I would fix the situation later. Well I canceled it though and ordered from AT&T. Now I regret doing so.

I have no updates from AT&T besides

" We have received your order request, and we expect to begin processing it shortly. "

So I called and spoke to Premier acct rep and she told me that AT&T would not begin processing orders until the 19th. People would receive it after this date. Shipping from their warehouse will go by first orders received. She could not tell me if I am included in that batch. She said they didnt have that information how could they not already provide status info on how many orders vs how many iphones they have in stock. She had no info on when I would received mine. So I said, "If my status doesnt change on the 19th I can easily call back and cancel correct" she said "yes we can try"

"Try" great. Apple.com seems to now be accepting the upgrade orders and their shipping info says June 20-26 (2-6 business days) and I've considered just canceling at&t and just reordering from apple.com.........

I want my phone already.

also, my cc has not been charged yet and she said that would occur when your item is ready to ship.
I ordered the iPhone 3GS from apple.com on Monday evening with an upgrade and it's guaranteed at my door first thing friday morning.

As far as you're situation goes, I wouldn't cancel the current contract you have and then sign a new 2-year contract and order the iPhone, you're going to be spending alot more money then needed. Just be patient, a few more days isn't going to kill anyone.
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Old 06-17-2009, 01:36 PM
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I'm quite tempted to cancel my AT&T order and order from Apple but at this point I doubt I would get it any sooner. I'm moving from Verizon as a new customer so there wouldn't be any problem...
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Old 06-17-2009, 01:44 PM
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I had to order through AT&T as I ordered two iPhone 3Gs. I placed my order on the 11th and received the order number on the 13th. As of a few minutes ago, my status is still In Process.

At what point does the photo of your phone in your ATT account update? I was thinking ATT would do this as soon as I ordered it as they have done in the past.

PS - This is my first post and I'm glad to be an official and no longer just a viewer.
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